Coaching Leaders in Sensitive Employee Relations Situations

With a thoroughly effective compliance program an employer can win all their employee lawsuits, but even winning lawsuits results in negative outcomes. Litigation Expenses: Attorney's fees and court costs. Internal Costs: Leaders lose work time, and employee morale diminishes. Bad Publicity: Damaged reputations and ethics become suspect.

Compliance programs are well-intentioned, but they are often short-sighted, assuming the goal is preventing lawsuits. Leaders  are given a list of things (protected status) and told that these things may not affect any decisions. Well, the list is too long to remember, and worse, everyone becomes focused on their differences from each other.

All legal challenges to decisions made exclusively on Attendance - Performance - Conduct are unsuccessful. Showing leaders how to apply this concept is an effective first step to keeping them and employees out of court. This program is uniquely effective in preventing lawsuits because it’s focused on showing leaders “What to do” rather than “What not to do.”

Staying out of court is a by-product of good employee relations skills. For all the characteristics of leaders, only two matter: Effective and Ineffective. The program’s material will enable HR Professionals to coach leaders to be effective in handling employee relations interactions with good judgment.

Unique to this program is “Reset the Clock,” a process that prevents an attorney from taking something leaders did wrong or did not do in the past and using it to challenge the decisions they make in the future.