Skip to main content
On Demand

5 Ways Your Onboarding Process Fails to Engage and Retain New Hires

Total Credits: 1 including 1 General

Average Rating:
Human Resource Development
LeAnne Lagasse, SHRM-SCP
1 Hour


According to the Gallup Organization, only 10% of employees believe that their organization does a good job onboarding new employees. This means most organizations are overlooking this crucial phase of the employee lifecycle, which not only includes the often-neglected pre-boarding stage but also the continuous efforts to reduce uncertainty, bolster excitement, and foster connections for their new recruits. By streamlining these processes and crafting impactful moments from pre-boarding through the initial weeks, HR and Business leaders can significantly enhance efficiency, foster trust, and establish a foundation of psychological safety for years to come.

In this session, attendees will discover strategies and resources that craft a holistic onboarding experience, mitigating risks like employee ghosting, and paving the way for heightened engagement and retention.

Basic Course Information

Learning Objectives
  • Evaluate your organization's current onboarding process, identifying areas of strength and pinpointing opportunities for enhancement to better align with best practices and desired outcomes.
  • Acquire actionable strategies and techniques to streamline onboarding, reducing new hire uncertainties, amplifying their enthusiasm, and strengthening their connection to the organization from day one.
  • Apply evidence-based methods to prevent employee ghosting by fostering trust, promoting psychological safety, and ensuring sustained engagement throughout the onboarding experience.

Major Subjects
  • Employee Onboarding
  • Employee Experience
  • Employee Engagement
  • Communication
  • Leadership

Course Materials


LeAnne Lagasse, SHRM-SCP's Profile

LeAnne Lagasse, SHRM-SCP Related Seminars and Products

LeAnne Lagasse is an HR consultant and keynote speaker who helps leaders and organizations improve their employee engagement and listening strategies and develop their people managers. LeAnne is a SHRM-SCP, a Gallup-Certified CliftonStrengths© Coach, and also serves as Adjunct Faculty at Missouri State University where she teaches professional communication courses to MBA students. Prior to launching her consulting business, LeAnne was a faculty member and the Director of Public Speaking in the College of Media and Communication at Texas Tech University where she served for 14 years. Alongside her husband Ben, she is a proud mom to three children and two pet prairie dogs.

Additional Info

Basic Course Information

Prerequisites None
Advanced Preparation None
Designed For HR and Business leaders looking to build a powerful onboarding process that paves the way for increased engagement, retention, and performance.
Course Developer LeAnne Lagasse Coaching and Consulting

Additional Information

Complaint Resolution Policy Please contact Jessica Vieira with any complaints at, (617-519-6790).
Course Registration Requirements Online Registration
Instructional Delivery Method

Group Internet Based 

Refund/Cancellation Policy

Please contact the HREN help desk 1-877-602-9877 or if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer. 

SHRM Accreditation Information HR Education Network is recognized by SHRM to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). This program is valid for PDCs. See the course registration page for more information on number of credits and credit types.  For more information about certification or recertification, please visit
HRCI Accreditation Information HR Education Network is a recognized provider of recertification credits. HR Certification Institute® pre-approved this program for credits towards aPHRTM, PHR®, PHRca®, SPHR®, GPHR®, PHRiTM and SPHRiTM recertification.  See the course registration page for more information on number of credits and credit types.  

Promo Video



Overall:      5

Total Reviews: 2


Brenda T - Hastings, Michigan