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Business Communication Essentials (Dynamic Communication in the Workplace), 01/19/2022, On Demand More info »
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Live Webcast Replay

Business Communication Essentials (Dynamic Communication in the Workplace)

Total Credits: 1 including 1 General

Average Rating:
Human Resource Development |  Communication
Jill Schiefelbein
1 Hour

Please Note: Programs with a ☾ insignia begin after 5pm or air on the weekend.


We know that effective communication is essential to growing a career and a business. But we often don't take time to think through, concsiously, about how we communicate and how small changes could change the trajectory of our messages. This workshop is designed to give you a survey of multiple communication strategies and mistakes to avoid. We start by discussing how people make decisions--which is important to understand in the context of business communication and communication in the workplace. We then transition into common communication mistakes and actionable tools and tactics that you can use to overcome and avoid these mishaps.

Basic Course Information

Learning Objectives
  • Learn how we make decisions and how this process needs to influence the way you communicate
  • Gain insights on how to communicate during times of uncertainty
  • Understand opportunities for using your most valuable communication real estate effectively

Major Subjects
  • Communication
  • Leadership
  • Management
  • Persuasion
  • Workplace Communication
  • Performance

Course Materials


Jill Schiefelbein's Profile

Jill Schiefelbein Related seminars and products

Jill Schiefelbein is an award-winning entrepreneur, author, and communication strategist. She taught business communication at Arizona State University for 11 years before venturing into entrepreneurship. Jill’s business, The Dynamic Communicator®, helps organizations navigate the physical and digital communication spaces to attract customers, increase sales, and lead more impactful teams. Her latest book, Dynamic Communication: 27 Strategies to Grow, Lead, and Manage Your Business hit stores March 2017. Jill is currently pursuing her doctorate degree at the University of South Florida's Muma College of Business, where she's studying the impact of artificially intelligent video avatars in the customer experience lifecycle in business-to-business sales--an exciting new field of study at the intersections of synthetic media, communication, and relational commerce.


Thu, Oct 12, 2023 - 10:00am to 11:00am CDT
Fri, Oct 20, 2023 - 12:00pm to 01:00pm CDT
Mon, Oct 30, 2023 - 02:00pm to 03:00pm CDT
Wed, Nov 08, 2023 - 08:00am to 09:00am CST
Fri, Nov 17, 2023 - 10:00am to 11:00am CST
Wed, Nov 29, 2023 - 12:00pm to 01:00pm CST
Fri, Dec 08, 2023 - 02:00pm to 03:00pm CST
Wed, Dec 13, 2023 - 08:00am to 09:00am CST
Thu, Dec 21, 2023 - 06:00pm to 07:00pm CST
Sat, Dec 23, 2023 - 10:00am to 11:00am CST
Fri, Dec 29, 2023 - 12:00pm to 01:00pm CST

Additional Info

Basic Course Information

Prerequisites None
Advanced Preparation None
Designed For HR Professionals
Course Developer Jill Schiefelbein

Additional Information

Complaint Resolution Policy Please contact Jessica Vieira with any complaints at, (617-519-6790).
Course Registration Requirements Online Registration
Instructional Delivery Method

Group Internet Based 

Refund/Cancellation Policy

Please contact the HREN help desk 1-877-602-9877 or if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer. 

SHRM Accreditation Information HR Education Network is recognized by SHRM to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). This program is valid for PDCs. See the course registration page for more information on number of credits and credit types.  For more information about certification or recertification, please visit
HRCI Accreditation Information HR Education Network is a recognized provider of recertification credits. HR Certification Institute® pre-approved this program for credits towards aPHRTM, PHR®, PHRca®, SPHR®, GPHR®, PHRiTM and SPHRiTM recertification.  See the course registration page for more information on number of credits and credit types.  

Promo Video



Overall:      5

Total Reviews: 2