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Live Webcast Replay

Communication Miracles at Work: How To Decrease Conflict and Increase Cooperation - Part 2


Total Credits: 3.5 including 3.5 General

Average Rating:
   3.5
Competency/Category:
Relationship Management |  Communication |  Human Resource Development
Faculty:
Jonathan Robinson
Course Level:
All Levels
Duration:
3.5 Hours
License:
Access for 30 day(s) after program date.


Description

Following on Part 1 of this course, in Part 2 you will learn advanced ways to solve problems without bruising egos, how to create profound trust quickly, and how to motivate clients and co-workers to do your bidding with a minimal amount of wasted time or hassles.    The bottom line will be better client and co-worker relationships, leading to increased enjoyment and productivity at work.

Basic Course Information

Learning Objectives

•    Create and maintain more business

•    Learn the 3 key skills you need to empower others, create trust, and get people on "your side"

•    Quickly solve problems with employees and co-workers, and reduce misunderstandings

•    Motivate and effectively manage the people in your office so they'll do what you want them to do

•    Handle difficult or “lazy” people in a way that quickly gets the results you desire

•    Feel confident and at ease with clients, thereby leading to a more fulfilling time at work


Major Subjects

1.    Why people behave as they do, and how you can effectively motivate anyone to cooperate with you

•    How to judge if your communication is effective in motivating someone

•    How to get someone to really hear you

•    How to communicate so that someone will happily do what you want

2.    How to create trust and get people to like working with you

•    The 3 most important keys for getting someone to feel rapport with you

•    Why rapport is so important, and how to use it to profit in your work

•    How to quickly solve problems with people once you have their rapport

3.    How to handle difficult people

•    Why some people are difficult to deal with, and what you can do about it

•    How you can turn a difficult employee or customer into a powerful asset

•    How to easily solve problems with people who are upset at you

4.    Secret techniques that super-successful communicators use

•    How Ronald Reagan and Bill Clinton are similar, and how you can tap into their "magic abilities"

•    The three most important keys all successful communicators use


Course Materials

Faculty

Jonathan Robinson Related seminars and products: 2


Jonathan Robinson is a psychotherapist, best-selling author of ten books, and a professional speaker from Northern California.  For the past 30 years he has spoken to dozens of Fortune 500 companies including Google, Microsoft, Dell Computer, Coca-Cola, and Fed-Ex. Mr. Robinson has made numerous appearances on the Oprah show and CNN, as well as other national TV talk shows. He has reached over 100 million people around the world, and is known for providing his audiences with immediately useful information presented in a fun and entertaining manner.

 

Jonathan speaks regularly to Fortune 500 companies such as Google, Microsoft, Dell, Bank of America, Coca-Cola, and FedEx/Kinko’s. In his public talks and workshops, Jonathan is known for providing his audiences with powerful and immediately useful information in a fun and entertaining manner.


Dates

Fri, Oct 25, 2019 - 08:00a to 11:37a CDT
Fri, Nov 08, 2019 - 01:00p to 04:37p CST
Wed, Nov 27, 2019 - 07:00a to 10:37a CST
Wed, Dec 11, 2019 - 09:00a to 12:37p CST
Thu, Dec 26, 2019 - 11:00a to 02:37p CST

Additional Info

Basic Course Information

Advanced Preparation None
Course Developer Jonathan Robinson
Designed For Human Resource Professionals
Prerequisites None

Additional Information

Complaint Resolution Policy Please contact Jessica Vieira with any complaints at jessica.vieira@acpen.com, (617-519-6790).
Course Registration Requirements Online Registration
Instructional Delivery Method Group Internet Based
Refund/Cancellation Policy Please contact the HREN help desk 1-877-602-9877 or help@HREducationNetwork.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer.
HRCI Accreditation Information HR Education Network is a recognized provider of recertification credits. HR Certification Institute® pre-approved this program for 3.5 HR (General) credits towards aPHRTM, PHR®, PHRca®, SPHR®, GPHR®, PHRiTM and SPHRiTM recertification.
SHRM Accreditation Information HR Education Network is recognized by SHRM to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). This program is valid for 3.5 PDCs. For more information about certification or recertification, please visit shrmcertification.org

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Overall:      3.5

Total Reviews: 2

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