Communication in the Workplace: Business Communication Essentials
Total Credits: 2 including 2 General
- Average Rating:
- Not yet rated
- Competency/Category:
- Communication | Relationship Management
- Speaker:
- Jill Schiefelbein
- Duration:
- 2 Hours
Description
Business communication is complex. This course helps break it down with actionable items that you can use to improve communication in the workplace and with your consumers. Touching on areas such as feedback, achieving buy-in, upward/downward/lateral communication, and performance reviews, this course will help you better navigate the internal dynamics in your organization.
Basic Course Information
Learning Objectives*Giving feedback that gets results
*Providing great performance reviews
*Navigating tough conversations in the workplace
*Understanding different levels of communication
Major Subjects
*public speaking
*communication
*personal development
*management
*presentation
*business growth
*sales
*consumer relations
*customer service
Course Materials
| Important CE Recertification Credit Information (0.46 MB) | Available after Purchase | ||
| Slides_Communication (0.35 MB) | Available after Purchase | ||
Speaker
Jill Schiefelbein Related Seminars and Products
Jill Schiefelbein is an award-winning entrepreneur, author, and communication strategist. She taught business communication at Arizona State University for 11 years before venturing into entrepreneurship. Jill’s business, The Dynamic Communicator®, helps organizations navigate the physical and digital communication spaces to attract customers, increase sales, and lead more impactful teams. Her latest book, Dynamic Communication: 27 Strategies to Grow, Lead, and Manage Your Business hit stores March 2017. Jill is currently pursuing her doctorate degree at the University of South Florida's Muma College of Business, where she's studying the impact of artificially intelligent video avatars in the customer experience lifecycle in business-to-business sales--an exciting new field of study at the intersections of synthetic media, communication, and relational commerce.
Additional Info
Basic Course Information
Advanced PreparationNone
Course Developer
Jill Schiefelbein
Designed For
Anyone
Original Recording Date
Prerequisites
None
Additional Information
Complaint Resolution Policy Please contact Jessica Vieira with any complaints at jessica.vieira@acpen.com, (617-519-6790).Course Registration Requirements Online Registration
Instructional Delivery Method Group Internet Based
Refund/Cancellation Policy Please contact the HREN help desk 1-877-602-9877 or help@HREducationNetwork.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer.
HRCI Accreditation Information HR Education Network is a recognized provider of recertification credits. HR Certification Institute® pre-approved this program for HR credit towards aPHRTM, PHR®, PHRca®, SPHR®, GPHR®, PHRiTM and SPHRiTM recertification.
SHRM Accreditation Information HR Education Network is recognized by SHRM to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). This program is valid for 1 PDC. For more information about certification or recertification, please visit shrmcertification.org.