Conflict Resolution and Effective Communication Training
Total Credits: 1 including 1 General
- Average Rating:
- Not yet rated
- Competency/Category:
- Human Resource Development | Leadership & Navigation
- Speaker:
- Mayra Alvarez, MHRM
- Duration:
- 1 Hour
- License:
- Access for 1 year(s) after purchase.
Description
Strong teams communicate openly, listen actively, and handle conflict with respect. This engaging session helps participants recognize different communication styles, manage misunderstandings, and turn tough conversations into opportunities for collaboration. Through discussions and practical tools, team members will build confidence in addressing challenges while strengthening trust and connection in the workplace.
Basic Course Information
Learning Objectives- Identify their own communication style and recognize others’ preferences
- Apply effective strategies to manage and resolve conflict constructively
- Practice active listening and empathetic communication
- Approach difficult conversations with confidence and professionalism
- Strengthen collaboration and team relationships through clearer communication
Major Subjects
- Communication
Course Materials
| Important CE Recertification Credit Information (0.46 MB) | Available after Purchase | ||
| Conflict Resolution and Effective Communication Training Handout (9.4 MB) | Available after Purchase | ||
Speaker
Mayra Alvarez, MHRM Related Seminars and Products
HR Executive
HR Lingual, LLC
HR Executive and CEO, at HR Lingual, LLC
Mayra is a strategic and results-driven HR executive with over 18 years of experience driving human capital strategies that elevate organizations and empower people. As the CEO of HR Lingual, LLC, she brings a visionary and people-first approach to HR consulting, partnering with organizations to build inclusive, resilient, and high-performing workplaces.
Throughout her career, Mayra has led transformational HR initiatives across diverse sectors, specializing in talent management, leadership development, workforce planning, and DEI. She has a proven ability to align HR functions with business objectives, leading to improved employee engagement, retention, and organizational performance.
A bilingual leader (English & Spanish), she is recognized for her expertise in compliance, performance management, and change leadership. Her collaborative style and cultural fluency enable her to connect across teams and build trust in complex, multicultural environments.
Mayra holds a Master’s in Human Resource and Labor Relations from Rutgers University and is a certified life coach. Her coaching practice is rooted in empowerment, helping professionals unlock their potential, navigate transitions, and thrive in their careers. She is deeply committed to fostering workplaces where people feel seen, supported, and inspired to grow.
Whether advising C-suite leaders, mentoring emerging talent, or leading HR strategy, Mayra brings empathy, insight, and a steadfast commitment to excellence in every interaction.
Additional Info
Basic Course Information
Prerequisites NoneAdvanced Preparation None
Designed For HR Professionals
Course Developer Mayra Alvarez
Additional Information
Complaint Resolution Policy Please contact Jessica Vieira with any complaints at jessica.vieira@acpen.com, (617-519-6790).Course Registration Requirements Online Registration
Instructional Delivery Method
Group Internet Based
Refund/Cancellation Policy
Please contact the HREN help desk 1-877-602-9877 or help@HREducationNetwork.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer.
SHRM Accreditation Information HR Education Network is recognized by SHRM to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). This program is valid for PDCs. See the course registration page for more information on number of credits and credit types. For more information about certification or recertification, please visit shrmcertification.org
HRCI Accreditation Information HR Education Network is a recognized provider of recertification credits. HR Certification Institute® pre-approved this program for credits towards aPHRTM, PHR®, PHRca®, SPHR®, GPHR®, PHRiTM and SPHRiTM recertification. See the course registration page for more information on number of credits and credit types.