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Difficult Conversations in the Workplace


Total Credits: 2 including 2 General

Average Rating:
Not yet rated
Competency/Category:
Communication |  Leadership & Navigation |  Relationship Management
Faculty:
Tish Times
Course Level:
All Levels
Duration:
2 Hour
License:
Access for 30 day(s) after program date.

Dates
Please Note: Programs with a ☾ insignia begin after 5pm or air on the weekend.


Description

This course provides strategies for communicating diplomatically in a variety of tough situations and simple ways to open the lines of communication.

Basic Course Information

Learning Objectives
  • Listening
  • Communication
  • Building Rapport
  • Relationship Building
  • Exuding Professionalism 

Major Subjects
  • Communication

Course Materials

Faculty

Tish Times Related seminars and products: 4


Tish Times is a sales and networking expert, speaker, trainer, author and the founder of Tish Times Networking and Sales and Tish Times Corporate Training.  A corporate executive turned entrepreneur, Tish has grown her business exclusively through implementing the systems she teaches groups, companies, and professional organizations around the world.  The key to Tish Times' training lies in balancing inter-personal and intra-personal awareness with targeted strategy and proven systems. She teaches audiences to understand both their natural tendencies and others’ personalities to enhance communication in the workplace and with potential customers. Tish also shares systems to empower employees with the confidence to effectively communicate.  Whether you are looking to improve communication, develop brand evangelists,  improve camaraderie, empower your team, or build your presence online or offline, Tish Times can deliver the strategy, tools, and personable approach to revolutionize the success of your organization. 


Dates

Wed, Jan 27, 2021 - 01:00pm to 02:57pm CST
Thu, Feb 04, 2021 - 09:00am to 10:57am CST
Sat, Feb 27, 2021 - 01:00pm to 02:57pm CST
Fri, Mar 05, 2021 - 09:00am to 10:57am CST
Wed, Mar 24, 2021 - 01:00pm to 02:57pm CDT
Sat, Apr 10, 2021 - 09:00am to 10:57am CDT
Thu, Apr 29, 2021 - 01:00pm to 02:57pm CDT

Additional Info

Basic Course Information

Advanced Preparation None
Course Developer

Tish Times


Designed For Leaders and Management
Prerequisites

None


Additional Information

Complaint Resolution Policy Please contact Jessica Vieira with any complaints at jessica.vieira@acpen.com, (617-519-6790).
Course Registration Requirements Online Registration
Instructional Delivery Method Group Internet Based
Refund/Cancellation Policy Please contact the HREN help desk 1-877-602-9877 or help@HREducationNetwork.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer.
HRCI Accreditation Information HR Education Network is a recognized provider of recertification credits. HR Certification Institute® pre-approved this program for credit towards aPHRTM, PHR®, PHRca®, SPHR®, GPHR®, PHRiTM and SPHRiTM recertification.
SHRM Accreditation Information HR Education Network is recognized by SHRM to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). This program is valid for PDCs. For more information about certification or recertification, please visit shrmcertification.org.

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