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Effective LEADER-COACH (E-Learning Version)

Total Credits: 15 including 15 General

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Employee & Labor Relations |  Leadership & Navigation |  Communication |  Global & Cultural Effectiveness |  Human Resource Development
Kristine Conway, MS, PCC
Course Level:
All Levels
15 Hours
Never expires.

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Tired of having the same performance discussion over and over again? Has discretionary effort left the building? Have new ideas stopped coming? Lack of useful feedback? If this sounds familiar, good news! It is possible to hold others accountable, increase productivity, and develop strong interpersonal relationships as a leader!  
Effective Leader-Coach development program is designed to reduce leadership frustrations and eliminate the greatest barrier leaders face today - themselves! This program shows leaders how to get out of their 'own way' so they can effectively develop and lead others with considerably less stress! 

Program Schedule 

Introduction Video - Mandatory

On your own 

Foundations 1 - Presence

February 4 - 5:30 pm - Classroom Session
February 25 - 5:30 pm - Live Group Discussion 

Foundations 2 - Trust & Intimacy

March 4 - 5:30 pm - Classroom Session
March 25 - 5:30 pm - Live Group Discussion

Awareness 1 - Active Listening & Powerful Questioning 

April 1 - 5:30 pm - Classroom Session
April 29 - 5:30 pm - Live Group Discussion

Awareness 2 - Creating Awareness & Direct Communication

May 6 - 5:30 pm - Classroom Session
May 27 - 5:30 pm - Live Group Discussion

Cultivating Learning - Designing Actions, Planning & Goal Setting, Managing Progress & Accountability 

June 3 - 5:30 pm - Classroom Session
June 24 - 5:30 pm - Live Group Discussion

Basic Course Information

Learning Objectives Participants will be able to: 
  • Clearly articulate the differences between a Managing Leader and a Leader Coach
  • Define coaching as it applies to leadership
  • Understand the relevance of emotional intelligence and change management to leading effectively
  • Demonstrate ten coaching competencies
  • Effectively use the FOCUS coaching model to shift employees from current to desired states
  • Develop a personalized coaching leadership style
  • Implement concepts in their current positions through the commitment application process

Major Subjects
  • Leadership
  • Personal development
  • Change Management
  • Emotional Intelligence
  • Trust
  • Feedback 
  • Meaningful dialogue
  • Accountability 
  • Communication
  • Interpersonal relationships


Course Materials


Kristine Conway, MS, PCC's Profile

Kristine Conway, MS, PCC Related seminars and products: 3

Kristine Conway, MS, PCC

Kristine transforms leaders that fix into leaders that coach.
Leaders are often rewarded for ‘fixing’ however, more effective and longer-lasting solutions can be generated through coaching those they lead instead.  Kristine not only helps leaders increase their self-awareness and uncover their own barriers to success, she also transfers skills to her clients so that they are able to coach others for long-lasting success. 
Kristine’s coaching philosophy stems from a strong foundation in change management and emotional intelligence models.

She has over 20 years of demonstrated excellence for improving experiences through the leverage of people development in organizations with multiple locations that range from 60Million to 9Billion in annual revenues. Past clients include C-level, Vice President, Director, and the highly skilled individual contributors in areas of software development, finance, operations, human resources, sales, and healthcare. 

Kristine is passionate about developing people, with a clear understanding that the most significant asset a leader can bring to an organization is the ability to remove the barriers that prevent those under his/her influence from contributing at their highest level. 

Kristine holds a Master’s Degree in Management and Administrative Sciences with a concentration in Organization Behavior and Executive Coaching from the University of Texas at Dallas. Kristine is also certified by the International Coach Federation as a Professional Certified Coach (PCC). 

Additional Info

Basic Course Information

Prerequisites None
Advanced Preparation Experience in managing others, A strong desire to increase personal and professional effectiveness.
Designed For Managers transitioning to a Leadership role; Tenured leaders leading a new workforce; HR professionals; Subject Matter Experts that have been or seeking to be promoted into a leadership role.
Course Developer Kristine Conway - Effective Focus, Inc.

Additional Information

Complaint Resolution Policy Please contact Jessica Vieira with any complaints at, (617-519-6790).
Course Registration Requirements Online Registration
Instructional Delivery Method

Group Internet Based 

Refund/Cancellation Policy

Please contact the HREN help desk 1-877-602-9877 or if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer. 

SHRM Accreditation Information HR Education Network is recognized by SHRM to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). This program is valid for PDCs. See the course registration page for more information on number of credits and credit types.  For more information about certification or recertification, please visit
HRCI Accreditation Information HR Education Network is a recognized provider of recertification credits. HR Certification Institute® pre-approved this program for credits towards aPHRTM, PHR®, PHRca®, SPHR®, GPHR®, PHRiTM and SPHRiTM recertification.  See the course registration page for more information on number of credits and credit types.  


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