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Giving Feedback That Delivers Results & Navigating Difficult Conversations


Total Credits: 1 including 1 General

Average Rating:
   5
Competency/Category:
Communication |  Leadership & Navigation |  Relationship Management
Faculty:
Jill Schiefelbein
Course Level:
All Levels
Duration:
1 Hour
License:
Access for 30 day(s) after program date.

Dates
Please Note: Programs with a ☾ insignia begin after 5pm or air on the weekend.


Description

Being a leader often requires having difficult conversations and negotiating the boundaries of relationships and organizational needs. Navigating conversations where one person wants another to change behavior can be quite tricky. How do you do this in the most effective way, without making it personal, and in a way that simultaneously gets buy-in and results in direct action? In this session, we'll uncover a handful of strategies to drive results with your communication. 

Basic Course Information

Learning Objectives
  • How to keep feedback discussions from getting heated or personal

Major Subjects
  • leadership
  • communication 
  • performance 

Course Materials

Faculty

Jill Schiefelbein Related seminars and products


Jill Schiefelbein, The Dynamic Communicator(R), thrives at the intersection of communication, education, and technology. From analyzing classified documents obtained from military raids of terrorist camps to assess jihad messaging strategies, to teaching business communication for 11 years at the largest university in the country, to starting and managing an online education office serving 60,000+ students, to her own award-winning entrepreneurial ventures, Jill successfully creates and executes communication strategies help people and companies solve problems, retain and develop consumers, and enhance the bottom line.

 

Jill is co-author of the textbook Business and Professional Communication in the Global Workplace, has a widely viewed presence on YouTube, and is an official video partner and contributing writer for Entrepreneur(R). Her next book, Dynamic Communication: Strategies to Grow, Manage, and Lead Your Business, will hit bookstores in May 2017. Learn more at http://thedynamiccommunicator.com and follow Jill on Twitter @dyanmicjill.


Dates

Mon, Aug 09, 2021 - 03:00pm to 04:07pm CDT
Fri, Aug 20, 2021 - 09:00am to 10:07am CDT
Wed, Sep 15, 2021 - 11:00am to 12:07pm CDT
Thu, Sep 23, 2021 - 01:00pm to 02:07pm CDT
Wed, Oct 13, 2021 - 03:00pm to 04:07pm CDT
Sat, Oct 23, 2021 - 09:00am to 10:07am CDT
Thu, Nov 11, 2021 - 11:00am to 12:07pm CST
Tue, Nov 23, 2021 - 01:00pm to 02:07pm CST
Sat, Dec 11, 2021 - 03:00pm to 04:07pm CST
Wed, Dec 22, 2021 - 09:00am to 10:07am CST

Additional Info

Basic Course Information

Advanced Preparation None
Course Developer Jill Schiefelbein
Designed For Anyone responsible for providing feedback in the workplace
Prerequisites None

Additional Information

Complaint Resolution Policy Please contact Jessica Vieira with any complaints at jessica.vieira@acpen.com, (617-519-6790).
Course Registration Requirements Online Registration
Instructional Delivery Method Group Internet Based
Refund/Cancellation Policy Please contact the HREN help desk 1-877-602-9877 or help@HREducationNetwork.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer.
HRCI Accreditation Information HR Education Network is a recognized provider of recertification credits. HR Certification Institute® pre-approved this program for 1 HR (Business) credit towards aPHRTM, PHR®, PHRca®, SPHR®, GPHR®, PHRiTM and SPHRiTM recertification.
SHRM Accreditation Information HR Education Network is recognized by SHRM to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). This program is valid for 1 PDC. For more information about certification or recertification, please visit shrmcertification.org.

Reviews

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Overall:      5

Total Reviews: 2

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