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How To Give Action Oriented Feedback

Total Credits: 2 including 2 General

Average Rating:
Relationship Management |  Communication |  Employee & Labor Relations
Michelle Tillis Lederman
Course Level:
All Levels
2 Hours
Access for 30 day(s) after program date.


Performance management's impact on an organization can be directly felt in the bottom line. Companies with high turnover and poor employee retention rates experience lower employee morale and increased expenses in recruiting and training. Understanding the strengths and development needs of staff can guide employees toward a long-term career track. Communicating the keys to success is even more critical in long-term productivity and retention. This course will provide methodologies for each phase from goal setting to coaching to feedback. Exercises offer an opportunity for participants to begin developing their personal objectives as well as imparting techniques to manage the monitoring, coaching, and appraisal feedback phases of the process.

Basic Course Information

Major Subjects
  • Feedback

Basic Course Information

Learning Objectives
  • Create a culture of feedback
  • Understand the attributes of effective feedback
  • Improve your ability to receive feedback
  • Utilize a four part feedback conversation model
  • Take a coach approach to managing and feedback

Course Materials


Michelle Tillis Lederman Related seminars and products: 9

Michelle Tillis Lederman, named one of Forbes Top 25 Networking Experts, is the author of  four books including the internationally known, The 11 Laws of Likability, and her latest  book, The Connectors Advantage. Michelle is the founder and CEO of Executive Essentials, which provides customized communications and leadership coaching and training programs.  Michelle believes real relationships lead to real results and specializes in teaching people how to communicate with confidence, clarity, and connection. 
Her clients include JPMorgan, J&J, Deutsche Bank, Target, MetLife, Sony, Ernst & Young, and Madison Square Garden. Passionate about education, Michelle served as an Adjunct Professor at NYU, on the faculty of the American Management Association, Lehigh Executive Education, and Rutgers Executive Education and the advisory board of Kean’s Global Business School. 
A regular in the media, Michelle has appeared on or been quoted by CBS, NBC, Fox, NPR, CNBC, the NY Times, the Wall Street Journal, Working Mother, US News & World Report, MSNBC, Forbes and USA Today among many others.
Michelle spent a decade in finance with positions in audit, M&A, financial consulting, VC, and hedge fund investing. She received her BS from Lehigh University, her MBA from Columbia Business School, and her coaching certification from iPec and holds the PCC certification from the International Coaching Federation. Executive Essentials is a certified Women Business Enterprise.
To learn more about Michelle, visit:
YouTube Channel: 


Fri, Aug 30, 2019 - 09:00a to 11:00a CDT
Thu, Sep 05, 2019 - 10:00a to 12:00p CDT
Mon, Sep 16, 2019 - 11:00a to 01:00p CDT
Mon, Sep 30, 2019 - 10:00a to 12:00p CDT
Thu, Oct 03, 2019 - 01:00p to 03:00p CDT
Tue, Oct 15, 2019 - 11:00a to 01:00p CDT
Thu, Oct 31, 2019 - 07:00a to 09:00a CDT
Tue, Nov 05, 2019 - 09:00a to 11:00a CST
Thu, Nov 14, 2019 - 01:00p to 03:00p CST
Mon, Nov 25, 2019 - 11:00a to 01:00p CST
Thu, Dec 05, 2019 - 10:00a to 12:00p CST
Mon, Dec 16, 2019 - 08:00a to 10:00a CST
Tue, Dec 31, 2019 - 08:00a to 10:00a CST

Additional Info

Basic Course Information

Advanced Preparation None

Basic Course Information

Course Developer Michelle Tillis Lederman
Prerequisites None

Basic Course Information

Designed For People Managers

Additional Information

Complaint Resolution Policy Please contact Jessica Vieira with any complaints at, (617-519-6790).
Course Registration Requirements Online Registration

Additional Information

Instructional Delivery Method Group Internet Based
Refund/Cancellation Policy Please contact the HREN help desk 1-877-602-9877 or if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer.
HRCI Accreditation Information HR Education Network is a recognized provider of recertification credits. HR Certification Institute® pre-approved this program for 2 HR (General) credits towards aPHRTM, PHR®, PHRca®, SPHR®, GPHR®, PHRiTM and SPHRiTM recertification.
SHRM Accreditation Information HR Education Network is recognized by SHRM to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). This program is valid for 2 PDCs. For more information about certification or recertification, please visit

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