HR Investigations – Episode 2 – Interview Techniques
Total Credits: 2 including 2 General
- Average Rating:
- Not yet rated
- Competency/Category:
- Human Resource Development | Business Management & Strategy | Ethical Practice | Human Resources | Leadership & Navigation
- Speaker:
- Daniel Porter, CFE
- Duration:
- 2 Hours
- License:
- Access for 1 year(s) after purchase.
Description
Human Resources professionals are often tasked with investigating allegations of employee misconduct, discrimination, and others. Investigation training is traditionally presented from the position of an outsider looking in, such as a governmental agency, law firm, or private investigator. HR investigations require similar skills, but the environment and the approach are quite different. This session provides best practices for interviewing to gather accurate information, such as creating and asking open ended questions, effective listening, and understanding verbal and non-verbal communication. Attendees will end the session with takeaways to immediately implement in future HR investigations. Two of three Episodes in the series.
Basic Course Information
Learning Objectives- Define investigation
- Review challenges of HR investigations
- Define evidence and intent
- Learn to assess allegations of employee misconduct
- Understand the importance of predication
- Learn to determining objectives and standards of proof
- Develop plan for methodology to implement
Major Subjects
- Interview terminology
- Types of questions
- Levels of listening
- Verbal and nonverbal communications
- Documenting results
Course Materials
| Important CE Recertification Credit Information (0.46 MB) | Available after Purchase | ||
| HR Investigations – Episode 2 – Interview Techniques Handout (10.3 MB) | Available after Purchase | ||
Speaker
Daniel Porter, CFE Related Seminars and Products
Consultant
Daniel Porter, CFE, has conducted and managed civil and criminal investigations for over 25 years as a licensed private investigator, a loss prevention manager, and as an investigator and investigations manager with the State of Tennessee. He currently provides training and consulting services in the areas of fraud prevention-detection-investigation as well as ethics, productivity, and leadership. Daniel is a Cum Laude graduate from Middle Tennessee State University's Criminal Justice Program and has been a Certified Fraud Examiner for over 20 years. He has provided training at multiple conferences in the United States and Canada as well as for governmental agencies and professional organizations in various states. He is a guest lecturer at Middle Tennessee State University and the Vanderbilt University School of Law.
Additional Info
Basic Course Information
Prerequisites NoneAdvanced Preparation None
Designed For HR Professionals
Course Developer D.Porter Solutions
Additional Information
Complaint Resolution Policy Please contact Jessica Vieira with any complaints at jessica.vieira@acpen.com, (617-519-6790).Course Registration Requirements Online Registration
Instructional Delivery Method
Group Internet Based
Refund/Cancellation Policy
Please contact the HREN help desk 1-877-602-9877 or help@HREducationNetwork.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer.
SHRM Accreditation Information HR Education Network is recognized by SHRM to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). This program is valid for PDCs. See the course registration page for more information on number of credits and credit types. For more information about certification or recertification, please visit shrmcertification.org
HRCI Accreditation Information HR Education Network is a recognized provider of recertification credits. HR Certification Institute® pre-approved this program for credits towards aPHRTM, PHR®, PHRca®, SPHR®, GPHR®, PHRiTM and SPHRiTM recertification. See the course registration page for more information on number of credits and credit types.