By now you've heard of AI, and a lot about Generative AI (ChatGPT, Co-Pilot, etc.). And in experimenting with these tools, you've likely had some success and some disappointment. That's all part of the process! And it's also why we're bringing you this session, so that you can avoid the failures and accelerate the efficiencies.
In this session you'll take a journey. From learning an effective method for prompting generative AI tools, to understanding the importance of data organization, to leveraging automations for strategic points in your customer experience, and to the ever-expanding area of building your own AI agents, this session will provide you with frameworks and processes to better understand AI and craft a strategy for your business.
Basic Course Information
Learning Objectives
Learn how to create an effective prompt using a prompt anatomy framework
Understand data fluidity and why it matters
Gain clarity on your customer experience and how automation can improve your processes
Strategize how AI agents can be useful for your business and your team
Major Subjects
AI Fundamentals for HR
Strategic HR Communication
Course Materials
Important CE Recertification Credit Information
(0.46 MB)
Available after Purchase
Humanize Automation: Frameworks for Understanding AI and Your Strategy Handout
(2.5 MB)
Dr. Jill Schiefelbein helps businesses humanize automation.
Thriving at the intersections of communication, education, and technology, Dr. Jill is an international keynote speaker, trainer, and consultant working with companies from small brick-and-mortar storefronts to Fortune 500 organizations.
University faculty-turned-entrepreneur, she’s an award-winning business owner, author, and recovering academic. She taught business communication at Arizona State University for 11 years, analyzed terrorist documents to provide counter-terrorism messaging strategies to the military, and was a pioneer in the digital education space.
Now, Dr. Jill is a leading researcher and consultant in the space of synthetic media, particularly around using hyper-realistic avatars to communicate. She serves as an adjunct professor in the doctoral program at the Muma College of Business at the University of South Florida, teaching business analytics, generative AI strategy, and examining the future of business communication.
She's the Chief Experience Officer and Partner at Render, a start-up specializing in creating digital likeness solutions and providing integrated generative AI services. And the host of the Humanize Automation podcast.
The author of four books, her latest, Effective Business Communication For Dummies, was released through Wiley in fall 2024.
Additional Info
Basic Course Information
Prerequisites
None Advanced Preparation
None Designed For
HR Professionals Course Developer
Jill Schiefelbein
Additional Information
Complaint Resolution Policy
Please contact Jessica Vieira with any complaints at jessica.vieira@acpen.com, (617-519-6790). Course Registration Requirements
Online Registration Instructional Delivery Method
Group Internet Based
Refund/Cancellation Policy
Please contact the HREN help desk 1-877-602-9877 or help@HREducationNetwork.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer.
SHRM Accreditation Information
HR Education Network is recognized by SHRM to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). This program is valid for PDCs. See the course registration page for more information on number of credits and credit types. For more information about certification or recertification, please visit shrmcertification.org HRCI Accreditation Information
HR Education Network is a recognized provider of recertification credits. HR Certification Institute® pre-approved this program for credits towards aPHRTM, PHR®, PHRca®, SPHR®, GPHR®, PHRiTM and SPHRiTM recertification. See the course registration page for more information on number of credits and credit types.
Promo Video
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