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Listen to Lead: The HR Champion's Guide to Building an Employee Listening Strategy

Total Credits: 1 including 1 General

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Human Resource Development |  Leadership & Navigation |  Employee & Labor Relations
LeAnne Lagasse, SHRM-SCP
1 Hour


When it comes to assessing your organization’s employee experience, it’s no longer enough to administer an annual survey and call it a day. Rather, to engage and retain today’s talent, it’s all about an integrated, strategic approach to employee listening woven throughout the entire employee lifecycle. While this thought can overwhelm many HR professionals, the good news is that this is an area where you can start to see big ROI in a short period of time. In this session, we’ll break down where to start, steps to improve your existing efforts, and strategies you can use to move the needle in your organization and drive HR and business success.

Basic Course Information

Learning Objectives
  • Understand the critical role of employee listening in shaping organizational strategies
  • Gain insights into implementing practical and effective listening tools and techniques
  • Learn how to translate employee feedback into actionable HR initiatives for enhanced workplace engagement and performance


Major Subjects
  • Employee Listening
  • Communication
  • Employee Experience
  • Employee Engagement

Course Materials


LeAnne Lagasse, SHRM-SCP's Profile

LeAnne Lagasse, SHRM-SCP Related Seminars and Products

LeAnne Lagasse is an HR consultant and keynote speaker who helps leaders and organizations improve their employee engagement and listening strategies and develop their people managers. LeAnne is a SHRM-SCP, a Gallup-Certified CliftonStrengths© Coach, and also serves as Adjunct Faculty at Missouri State University where she teaches professional communication courses to MBA students. Prior to launching her consulting business, LeAnne was a faculty member and the Director of Public Speaking in the College of Media and Communication at Texas Tech University where she served for 14 years. Alongside her husband Ben, she is a proud mom to three children and two pet prairie dogs.

Additional Info

Basic Course Information

Prerequisites None
Advanced Preparation None
Designed For HR Professionals
Course Developer LeAnne Lagasse, LeAnne Lagasse Coaching and Consulting

Additional Information

Complaint Resolution Policy Please contact Jessica Vieira with any complaints at, (617-519-6790).
Course Registration Requirements Online Registration
Instructional Delivery Method

Group Internet Based 

Refund/Cancellation Policy

Please contact the HREN help desk 1-877-602-9877 or if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer. 

SHRM Accreditation Information HR Education Network is recognized by SHRM to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). This program is valid for PDCs. See the course registration page for more information on number of credits and credit types.  For more information about certification or recertification, please visit
HRCI Accreditation Information HR Education Network is a recognized provider of recertification credits. HR Certification Institute® pre-approved this program for credits towards aPHRTM, PHR®, PHRca®, SPHR®, GPHR®, PHRiTM and SPHRiTM recertification.  See the course registration page for more information on number of credits and credit types.  

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