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Live Webcast Replay

The Gift of a Challenging Audience: How to Connect and Engage With the Rebels in the Room


Total Credits: 1.25 including 1.25 General

Average Rating:
   1
Competency/Category:
Employee & Labor Relations |  HR Expertise (HR Knowledge) |  Human Resource Development |  Leadership & Navigation
Speaker:
Lisa Braithwaite, M.A.
Duration:
1.25 Hour

Dates
Please Note: Programs with a ☾ insignia begin after 5pm or air on the weekend.


Description

Every presenter has to deal with a difficult audience or audience member at one time or another. HR professionals, however, because of topics or situations that are inherently uncomfortable, or because of mandated/resistant audience members, will face these audiences more frequently.

It can be difficult to get a resistant audience/member to resonate with your message, but if they leave angry, uninspired, unmotivated or unlikely to act on your call to action, you don't get the results you need or want.
 

Basic Course Information

Learning Objectives
  • How to understand what the audience needs, wants and cares about
  • How to manage audience expectations
  • How to develop trust and respect
  • How to connect with and engage the audience
  • How to handle criticism and resistance

Major Subjects
  • Public speaking
  • Presentation Skills
  • Communication
  • Leadership

Course Materials

Speaker

Lisa Braithwaite, M.A.'s Profile

Lisa Braithwaite, M.A. Related seminars and products


Before starting her public speaking coaching business in 2005, Lisa Braithwaite, a Santa Barbara native and Cate School graduate, worked in the nonprofit sector in Santa Barbara for sixteen years, developing and implementing programs, curricula, and training materials for local organizations.

She's especially proud of her accomplishments with Body Electric, a nonprofit she co-founded in 1997 to promote participation, recognition and celebration of local women and girls in sports and physical activity.

She has spoken to thousands of people, both youth and adults, on topics ranging from domestic violence and healthy relationships, to gender equity and Title IX, to public speaking and presentation skills.

Her entrepreneurial spirit led her to create new and innovative programs in each organization she worked for. In 1995, she created the first full-time teen relationship violence program in Santa Barbara County, for Domestic Violence Solutions for Santa Barbara County. In 1998, she developed a media literacy program for Girls Incorporated of Carpinteria, inspiring girls to be strong, smart and bold. In 2000, she joined the fledgling Morgan Foundation and established their domestic and international grant programs to provide computer and Internet access to poor communities and developing countries.

As Training Coordinator for Tri-Counties Regional Center, she led the team of staff and consultants in creating a new employee orientation program and a comprehensive training and education program using employees as trainers.

In 2003, Lisa was honored for her work with Body Electric with the Louise Lowry Davis award, named for a local pioneer in women’s sports. The award is given annually by the Santa Barbara Athletic Round Table to a person recognized as a player, coach or sponsor who excels in leadership and sportsmanship in the community.

Lisa is a graduate of Women's Economic Ventures' Self-Employment Training and continues to volunteer as a speaker in the program. In 2013, Lisa received WEV's Santa Barbara County Volunteer of the Year award.

She has been interviewed for the Chicago TribuneL.A. TimesWall Street Journal, the Santa Barbara News PressMen’s Health Magazine and on Inc.com.

She is a professional member of the National Speakers Association.

Lisa resides in Ojai, California with her husband Rudy and rescue kitties Ernie (left) and Benjamin (right) who are celebrities on Facebook and Instagram.


Dates

Tue, Dec 06, 2022 - 01:00pm to 02:19pm CST
Thu, Dec 22, 2022 - 09:00am to 10:19am CST
Sat, Jan 07, 2023 - 10:00am to 11:19am CST
Sat, Jan 07, 2023 - 12:00pm to 01:19pm CST
Mon, Jan 23, 2023 - 08:00am to 09:19am CST
Mon, Feb 06, 2023 - 10:00am to 11:19am CST
Thu, Feb 16, 2023 - 02:00pm to 03:19pm CST
Tue, Feb 28, 2023 - 08:00am to 09:19am CST
Tue, Feb 28, 2023 - 12:00pm to 01:19pm CST
Wed, Mar 01, 2023 - 10:00am to 11:19am CST
Sat, Mar 11, 2023 - 12:00pm to 01:19pm CST
Tue, Mar 14, 2023 - 06:00pm to 07:19pm CDT
Tue, Mar 28, 2023 - 02:00pm to 03:19pm CDT
Mon, Apr 10, 2023 - 08:00am to 09:19am CDT
Tue, Apr 18, 2023 - 10:00am to 11:19am CDT
Tue, Apr 25, 2023 - 12:00pm to 01:19pm CDT
Fri, May 05, 2023 - 02:00pm to 03:19pm CDT
Sat, May 13, 2023 - 08:00am to 09:19am CDT
Mon, May 22, 2023 - 10:00am to 11:19am CDT
Wed, Jun 07, 2023 - 12:00pm to 01:19pm CDT
Tue, Jun 13, 2023 - 06:00pm to 07:19pm CDT
Sat, Jun 17, 2023 - 02:00pm to 03:19pm CDT
Wed, Jun 21, 2023 - 08:00am to 09:19am CDT
Tue, Jun 27, 2023 - 10:00am to 11:19am CDT
Thu, Jul 06, 2023 - 12:00pm to 01:19pm CDT
Wed, Jul 12, 2023 - 02:00pm to 03:19pm CDT
Wed, Jul 19, 2023 - 02:00pm to 03:19pm CDT
Thu, Jul 20, 2023 - 08:00am to 09:19am CDT
Thu, Aug 03, 2023 - 10:00am to 11:19am CDT
Sat, Aug 12, 2023 - 12:00pm to 01:19pm CDT
Fri, Aug 25, 2023 - 02:00pm to 03:19pm CDT
Wed, Sep 13, 2023 - 08:00am to 09:19am CDT
Tue, Sep 19, 2023 - 10:00am to 11:19am CDT
Thu, Sep 21, 2023 - 06:00pm to 07:19pm CDT
Wed, Sep 27, 2023 - 12:00pm to 01:19pm CDT
Thu, Oct 05, 2023 - 02:00pm to 03:19pm CDT
Sat, Oct 14, 2023 - 08:00am to 09:19am CDT
Fri, Oct 27, 2023 - 10:00am to 11:19am CDT
Fri, Nov 03, 2023 - 12:00pm to 01:19pm CDT

Additional Info

Basic Course Information

Prerequisites None
Advanced Preparation None
Designed For Leaders, managers and others who have to present unpleasant or unwelcome information to their teams and departments
Course Developer CA

Additional Information

Complaint Resolution Policy Please contact Jessica Vieira with any complaints at jessica.vieira@acpen.com, (617-519-6790).
Course Registration Requirements Online Registration
Instructional Delivery Method

Group Internet Based 


Refund/Cancellation Policy

Please contact the HREN help desk 1-877-602-9877 or help@HREducationNetwork.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer. 


SHRM Accreditation Information HR Education Network is recognized by SHRM to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). This program is valid for PDCs. See the course registration page for more information on number of credits and credit types.  For more information about certification or recertification, please visit shrmcertification.org
HRCI Accreditation Information HR Education Network is a recognized provider of recertification credits. HR Certification Institute® pre-approved this program for credits towards aPHRTM, PHR®, PHRca®, SPHR®, GPHR®, PHRiTM and SPHRiTM recertification.  See the course registration page for more information on number of credits and credit types.  

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Overall:      3

Total Reviews: 1

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