This course provides practical suggestions for improving leadership skills, including self-awareness, communication, delegation, empowerment, coaching, and counseling.
Basic Course Information
Learning Objectives
Explain the importance of self-awareness for leaders
Describe how to be an active listener
List the characteristics of supportive communication
Describe how to delegate effectively
Major Subjects
Leadership
Self-awareness
Communication
Delegation
Empowerment
Course Materials
Important CE Recertification Credit Information
(0.46 MB)
Available after Purchase
Five Ways to Improve Your Leadership Skills Handout
(2.4 MB)
Laura Middleton is the co-founder and CEO of HRCP, L.C., a leading provider of content for human resource certification preparation, recertification, and micro credentials. Laura holds two degrees from Brigham Young University: a bachelor’s degree in psychology and a master’s in organizational behavior. Laura is a certified human resource professional and has worked as a business consultant and researcher. She is also an adjunct faculty member at her alma mater, teaching leadership and human resource classes. Laura volunteers in her community, church, and local government. She and her husband, Mike, are the parents of three children. Laura enjoys hiking and is an expert pumpkin carver.
Additional Info
Basic Course Information
Prerequisites
None Advanced Preparation
None Designed For
HR Professionals Course Developer
HRCP
Additional Information
Complaint Resolution Policy
Please contact Jessica Vieira with any complaints at jessica.vieira@acpen.com, (617-519-6790). Course Registration Requirements
Online Registration Instructional Delivery Method
Group Internet Based
Refund/Cancellation Policy
Please contact the HREN help desk 1-877-602-9877 or help@HREducationNetwork.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer.
SHRM Accreditation Information
HR Education Network is recognized by SHRM to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). This program is valid for PDCs. See the course registration page for more information on number of credits and credit types. For more information about certification or recertification, please visit shrmcertification.org HRCI Accreditation Information
HR Education Network is a recognized provider of recertification credits. HR Certification Institute® pre-approved this program for credits towards aPHRTM, PHR®, PHRca®, SPHR®, GPHR®, PHRiTM and SPHRiTM recertification. See the course registration page for more information on number of credits and credit types.
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